Contact Us

We want to hear from you!  Please come by our office, send us an email, connect on social media or give any of our staff members a call.

Our office hours are 9:00 am – 5:00 pm, Monday to Friday.

If you are in urgent need of help outside our office hours, the youth crisis line is open 24 hours a day and is a friendly, anonymous source of support.  

PHONE: 1-866-872-0113 | LIVE CHAT: | In the event of an emergency, DIAL 911.

Fed Office Address

500-625 Agnes Street, New Westminster, B.C. V3M 5Y4
Phone: 604.527.7762
Fax: 604.527.7764

Direct Staff Contacts

Please note that staff are working remotely and don't have access to their office phones. Please call their cell phones, send an email, or message them on Facebook. 

GENERAL INQUIRIES: Preeti Prasad, Administrative Coordinator

Cell Phone: 604-353-3508
Facebook: Preeti Prasad - fbcyicn

Rebeckah Bird, Program Assistant

Cell Phone: 604-355-2530
Facebook: Rebeckah Bird - fbcyicn

Lorena Bishop, Executive Director

Cell Phone: 778-389-9492
Facebook: Lorena Bishop - fbcyicn

Taylor Burnett, Program Coordinator

Cell Phone: 604-358-8234
Facebook: Taylor Burnett - fbcyicn

Shannon Dolton, Team Lead and Program Coordinator

Cell Phone: 604-353-3495
Facebook: Shannon Dolton - fbcyicn

Shanti MacFronton, Research & Development Specialist

Cell Phone: 778-233-7442
Facebook: Shanti MacFronton At Fbcyicn

Stephanie Thompson, Program & Communications Coordinator

Cell Phone: 778-951-3401
Facebook: Stephanie Thompson - fbcyicn